Refund policy

Cancellation and return policy

Duchia Design products are custom-made according to the customer's requirements, according to the sizes that suit him, styles and the combination of guards that the customer has chosen

• An order cannot be canceled after purchase
• It is not possible to cancel an order after receiving measurements for execution
• It is not possible to cancel an order after the production process has started
• It is not possible to cancel an order while the product is in the manufacturing process
• An order cannot be canceled when the product is manufactured
• The product cannot be returned after it has been transported and installed